Thank you for shopping at birdcagehome.com. This privacy and security policy outlines the information we collect about you, how we use the information and the choices you have to review, revise and/or restrict our usage of this information.
Collected Information
We collect personal information when you purchase, order, return or exchange products and services; sign up for our email list; purchase a gift card; visit our website; tell a friend about one of our products or services; or contact us with a comment, question or complaint.
Birdcagehome.com may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court.
Our Email List
We offer those who sign-up for our email list advanced notice of sales, new merchandise, store events and other news from The Birdcage. Email addresses collected at birdcagehome.com are only used internally. If you would like to unsubscribe from our email list you can do so at the bottom of each newsletter you’ve received from The Birdcage. We will remove your email address from our email list within a reasonable period of time. Please recognize that you may receive another email before we are able to remove you.
Data Collection
The Birdcage collects cookies on your computer or use other technologies to collect various kinds of information for us related to your use of birdcagehome.com, so that we and our business partners may continue to refine and improve the website for our customers. We do not allow our service providers to collect any credit card, user name or password information. “Cookies” are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them.
We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification numbers. We use the information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud.
Shopping at The Birdcage
You do not have to provide us with any personal information when you purchase merchandise for cash at one of our stores. If you use a credit or debit card for any of your purchases, we collect your credit or debit card-related information and your signature for the purposes of processing your payment.
Secure Shopping
Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology. In order for SSL security to work, you must use an SSL enabled browser. Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect you Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) When your information is transferred to us, you do so at your own risk.
Gift Cards
When you purchase a gift card, we collect your name, billing address, the address for delivery, phone number, email address, credit card information, amount of the purchase. We use this information to process and fulfill your gift card order.
Customer Service
When you contact one of our customer service representatives with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We also may use your feedback, suggestions and comments to monitor and/or improve our products or website.
Website Information Collected
You can visit birdcagehome.com without telling us who you are or providing us with any personal information. However, we collect the IP (Internet protocol) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.
We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of birdcagehome.com so that we may continue to refine and improve the website for our customers. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features on birdcagehome.com. The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
Social Media
We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g. name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application.
Third Party Links & Advertisements
Our website may provide links to third party websites. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent. The Birdcage provides links to third party websites as a convenience to the user. The inclusion of any link does not imply The Birdcage’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.
Information We Share
We may transfer (or otherwise make available) your personal information to other members of the The Birdcage corporation and other third parties who provide services on our behalf. We may use service providers to process data and online payments, deliver our products and services, host our website, send emails, run our promotions and surveys, help us better understand your use of birdcagehome.com and refine and improve the website.
All of our service providers are required to maintain the confidentiality and security of your personal information and to use it only in compliance with applicable privacy laws. These companies are not authorized to use your information in any manner, other than in helping us to provide you with products and services or as otherwise required by applicable law. For information on the manner in which our service providers treat your personal information, please contact us as set out below.
Your personal information may be stored and processed in the United States by The Birdcage or other third party service providers.
Security of Personal Information
Your privacy is important to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against the loss, theft, unauthorized access, use, modification and disclosure of personal information in our custody and control. We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy & Security Policy.
To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
If you still have concerns about ordering electronically, feel free to call 425-803-6854 during normal business hours and place your order over the phone.
Policy Changes
Birdcagehome.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The birdcagehome.com Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website.
Feel free to contact us with any questions about our Privacy & Security Policy.